Peabody must be the worst housing association. Peabody and Family Mosaic merged back in 2017, and now look after thousands of residents in homes across London, Essex, Sussex, Hampshire and Kent. Still left with no source of heating as I write this. When we bought our dream home through shared ownership we were over the moon . I have sickle cell, under line health conditions and I am disabled. They spend nearly 2 to 3 times more than me on their electricity and flat is freezing. So there are various cars parked everywhere. Smell of damp due to the boiler leaking and flooding my living room. Emails were sent, calls made, no problem solutions nor answer to simple questions. I have been complaining to Peabody for weeks about all these things and nothing has been done. Again, they did not turn up. This is being repaired but won’t be finished until after Xmas which will be 3 months after I have moved in and I have not been able to unpack or decorate because of all of this, this should have all been picked up in the survey that is carried out allegedly before the exchange papers are drawn up and not been signed off until all works complete. Peabody staff and contractors do what is convenient for them and not the tenant. Booked a day off.Sat in for appointment. BBC Radio 4’s You and Yours programme last week heard the human costs of the post-Grenfell fire safety crisis for residents at the mercy of housing associations, even in blocks deemed safe.. One shared owner told presenter Melanie Abbott that Peabody, her social … I am a resident with a registered disability badge and baby being told so what.I have full dashcam footage. Furthermore, regarding water waste, I have water constantly running from the tap. Peabody will not help you in anyway. Peabody, Massachusetts, aka "Tanner City" or "Leather City," is known for its glorified past as an important city for New England's leather industry. Millions of nonprofit clients, donors, and volunteers have shared their candid reviews of charities, nonprofits, and social enterprises. • Repeated destruction of your possessions by pests, damp, mould, fungus, persistent leaks from faulty plumbing or poorly installed boilers left unattended for years despite being reported, ongoing repairs. Repairs do not exist & they work is always to a poor quality. Stable outlook for English housing associations in 2019 reflects more stable policy environment. If it takes 1 appointment to do the repair, Peabody will make 15 and at the end of this, the repair will still not be made properly. Terrible terrible terribleI cant think of a worse customer service team.Soon ill be paying for cladding they put on my flat. Save yourself the hassle and go elsewhere if you can! This Housing Association is not strictly subject to the Freedom of Information Act but according to the Housing Corporation: "You can also write to housing associations. Peabody doesn’t give a damn about this. They are truly for their employees and the communities that we serve. Peabody helped with getting Personal Independence Allowance and my caseworker Maxine was excellent. My parents are tenants of peabody Housing association, for over 10 years. Peabody Properties is not for self. I asked Peabody if my house runs off Gas and Electric ( or duel energy?) I contacted the cleaning team again & they said they were caught up doing something else and will attend it asap. One moved out of my way whilst marksmen Security moved forward. Just the worst of the worst customer service and they have a sloth that works for them too! Dealing with Peabody is a completely exasperating experience. Repairs do not exist & they work is always to a poor quality. In addition to providing first class housing management Peabody is increasing its development activity and plans to build a thousand new homes a year. Cultural change for a G15 housing association in a merger. I particularly like the emphasis placed on the dream of the founder George Peabody, which is providing quality homes and 'making London a place of opportunity for all'. Terrible terrible terribleI cant think of a worse customer service team.Soon ill be paying for cladding they put on my flat. Booked for repair to my roof. Since September I have reported a bad smell in the property which is affecting my health. Peabody is extremely negligent and disrespectful with their tenants. Is Peabody environment friendly? What a joke!! It doesn't matter if you have health issues or disabilities, you will be ignored and mistreated anyway or even mocked. This is discriminative and terrible service. One rule for friends & family at Peabody one rule for employees. In the end, you may find that you’re having to throw away your possessions as they are ruined. Does anyone know where I stand legally also ? They spend nearly 2 to 3 times more than me on their electricity and flat is freezing. I signed my tenancy agreement with Peabody more than a month ago and I am still without hot water and heating. So a few weeks in my role I started deal with residents and trying to resolve their issues, and I tried my hardest how ever the other teams in Peabody kept on giving me false promises & we always no shows. The company works in the middle ages in terms not using latest technology & using papers (which eventually go missing) The telephone lines always have issues & when a computer breaks down, they never get fixed. However when I first joined, I thought I joined an amazing company because during my interview the management kept pushing an plan for improving and helping residents to live a better life & I was also feed this same information in my induction too. They do not want to be hassled by you . Join the workers' alternative to the Housing Association Awards gala dinner on May Day, urges Richard Allday. Find out all details about Peabody Trust, listed on Housing Associations and Societies category in London, United Kingdom . Is it acceptable that after three and a half months I am still waiting to have the taps in the bathroom changed. One of the worst housing associations ever ! Phoned up to see where the bloke was. My parents are tenants of peabody Housing association, for over 10 years. The windows and doors are in terrible state but once again they are not doing anything. Ex employeeAfter updating my cv recently, I was looking to at the previous companies that worked for I came across Peabody ( which I worked roughly a few years ago) & decide to look them up in regards to reviews, I started to read all the reviews on this website and started to shake my head and laugh to myself because it looks like the company is still the same as I left a few years ago, here is why I worked for Peabody around 3 and half years ago, and my role was working dealing with residents and any complaints they and investigating them. Had to wait 7 days for repair and then only because I called knowing from previous experience that possibility can not attend due previous emergency.So I assume at age Of 74 No not water or heating due to water pressure dropping is not a emergency.They don't try to inform you of return calls ect,ect.Today I tried to book a repair for a ceiling light that has come away from bedroom ceiling.25th Nov.2020 between 1/5pm.Again tried to explain a little vulnerable await knee surgery dealing with nerve block & injection in knee.Not forgetting how dark and early the darkness sets in.Sorry the date given by operator Charlotte was take it leave it.Asked for Estate Manager no luck.OMG contractors 5 minutes down the road from me joke.PGM.Saxon Close.Heather. The Peabody Trust was founded in 1862 as the Peabody Donation Fund and now brands itself simply as Peabody. They will push you until you are so stressed out and fed up. A second major housing association is to phase out fixed-term tenancies in favour of lifetime agreements. This is all on dashcam.So I then blocked him from getting out the car park and called my husband. © 2021 Trustpilot, Inc. All rights reserved. One rule for friends & family at Peabody one rule for employees. No one is ever left behind. Chingway, E4 8YD. Living in a Peabody property will leave you exhausted and in despair and out of pocket. Peabody has operated as a London-based housing association since 1870, and now manages 28,000 homes for 80,000 residents. 1st port are not professional nor do they do anything.Members enquiry will be put in if non receipt of response within the next 5 working days of which you'HAVE' to respond to the mp :-))))), CEO first name dot last name at Peabody dot org dot ukWrite to this useless fatcat and tell him directly what a rubbish organisation he heads. No water and yay! So they brushed this issue off. I unable to dump my household rubbish because the Fob Peabody gave me for the communal bins gated area is not working. In 1837 he began the process of doing something about it – a legacy that continues today and has improved the lives of thousands of people. People have been found injecting in communal areas, syringes and drug paraphernalia has been found. For the time I've been living in one of their flats I asked few times about the water provider because not even Thames water acknowelges they provide the service to my postcode. Peabody acquires 142 affordable homes at Television Centre By Anviksha Patel 2021-01-06T10:57:00 Housing association Peabody has acquired 142 affordable homes in two new buildings at the Television Centre, west London. However, the next day the resident called again saying no one came to clean up the mess. Find Peabody Trust Hillingdon Estate Office in Hayes, UB4. Many of the people in my block have respiratory problems. Even if they do attend the repair it will take 10 times longer than it should do and the quality of work and materials used is usually low- resulting in the repair needing to be carried out again and again. They spend nearly 2 to 3 times more than me on their electricity and flat is freezing. Moody's Investors Service Things haven't changed! Ex employeeAfter updating my cv recently, I was looking to at the previous companies that worked for I came across Peabody ( which I worked roughly a few years ago) & decide to look them up in regards to reviews, I started to read all the reviews on this website and started to shake my head and laugh to myself because it looks like the company is still the same as I left a few years ago, here is why I worked for Peabody around 3 and half years ago, and my role was working dealing with residents and any complaints they and investigating them. The housing officers are rude and hostile. A free inside look at company reviews and salaries posted anonymously by employees. When we bought our dream home through shared ownership we were over the moon . On how Peabody is a proactive association & how they are very keen on helping improving their residents lives and their living standards.On my first day at Peabody I was told what floor to go on by Manager via text message, so I went there expecting to be informed my role and having an induction with my manager & meeting the team. If you complain about this, Peabody will let the perpetrators know who has complained and you will be put at risk. The water tank has a leak since I moved in and it never got fixed or exchanged as recommended. Do not purchase a property from Peabody ( or any Housing Association)4 years in it’s falling down. This has caused verbal and physical fights between tenants. ... affordable and effective way of meeting housing need.” Around 6,000 of Peabody’s tenants are currently on fixed-term tenancies. Name; Phone; Full Address; Opening and closing times; Rating; Location on a map; Reviews; Nearby Housing Associations … If you get offered a Peabody property, reject it. This has caused verbal and physical fights between tenants. Complaint about Peabody repairs (lack of). Only corporate entities need to merge not housing associations, … Tenants are being anti social and they expect you to deal with the issue yourself. Do not buy off them! HR doesn’t exist at the organization. It doesn’t matter how many times that you report these issues or whether by phone, in person, by email, you will be ignored or gaslit or bullied and the repair will be ignored until it becomes critical and then they will take a very long time to do the repair and this will usually only be a sticking plaster solution. My partner and I live in a flat owned by peabody. Peabody is the true definition of a team player. They said they will investigate this, however a month later nothing was done about this. Expect to clean every surface of your property and all of your possessions daily because of the impact these issues will have on them. Find Peabody in Colchester, CO3. In the past the housing officers including the managers have told anti social tenants exactly who has made a complaint against them. and they told me they don't know or where to locate my energy meters, which means I am currently still being charged for energy used by the previous tenants and will be stuck with their choice of energy provider and not the one I want. Menu & Reservations Make Reservations . Residents have very little control over the services they receive. My advice is not ever work for Peabody because you will not gain anything & will end up leaving after a few weeks. I would give minus stars if this was possible! It takes several calls to get anything done. Over time, living in a Peabody property will destroy your life, health and ability to work due to the multiple issues that are ignored by Peabody including: • failure to carry out repairs even if they are reported over and over again. Does anyone know where I stand legally also ? My parents and I raised this issue many times with no solution. There is one in Chingford which you should contact. And if you are a Family Mosaic resident forced to join this congolemerate it's an extra kick in the teeth as FM were much better organised and separate entity. So they brushed this issue off. Little did we know that this supposedly "Affordable option" Will turn into Unaffordable! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Peabody’s vision is to be a leading housing association on sustainability. They do not want to be hassled by you . Whether your causes are animal shelters, food banks, or breast cancer groups, you'll find real nonprofit reviews you can trust at GreatNonprofits. Peabody doesn’t give a damn about this. Get contact details, videos, photos, opening times and map directions. appalling state of Victorian properties they do not keep the property up to scratch. Too many friends and family that work at Peabody so no accountability held at the organization. You will spend most of your time chasing Peabody and dealing with the fallout from living in an unsuitable and poorly managed property. There contractors are even worse. The housing officers cannot be bothered to deal with minor complaints and issues until they escalate. It takes several calls to get anything done. In the evenings I sleep at my daughter's house because I can't bare the cold when the temperature drops. It doesn’t matter how many times that you report these issues or whether by phone, in person, by email, you will be ignored or gaslit or bullied and the repair will be ignored until it becomes critical and then they will take a very long time to do the repair and this will usually only be a sticking plaster solution. Explore this section to find the important information you need to choose the best housing option for you. My partner and I live in a flat owned by peabody. I am a resident with a registered disability badge and baby being told so what.I have full dashcam footage. However, the next day the resident called again saying no one came to clean up the mess. The flat we were given was an x drug dealers we were not told this when we viewed it and we felt pressured to take it. For example on one occasion one resident complained about rats and rubbish being left outside their estate, so I contacted the cleaning team & they said they will go first thing in the morning, I thought okay, this issue was resolved & informed the resident. In the past the housing officers including the managers have told anti social tenants exactly who has made a complaint against them. Search for local Housing Associations near you on Yell. So I didn't see the email the company sent out to say this. Moody's announces completion of a periodic review of ratings of Peabody Trust. Management were very supportive with an focus on continuous on training and development. I've been their tenant for almost an year and I they won by making me exhausted on trying to reach them out about repairs and other issues. On how Peabody is a proactive association & how they are very keen on helping improving their residents lives and their living standards.On my first day at Peabody I was told what floor to go on by Manager via text message, so I went there expecting to be informed my role and having an induction with my manager & meeting the team. Had to wait 7 days for repair and then only because I called knowing from previous experience that possibility can not attend due previous emergency.So I assume at age Of 74 No not water or heating due to water pressure dropping is not a emergency.They don't try to inform you of return calls ect,ect.Today I tried to book a repair for a ceiling light that has come away from bedroom ceiling.25th Nov.2020 between 1/5pm.Again tried to explain a little vulnerable await knee surgery dealing with nerve block & injection in knee.Not forgetting how dark and early the darkness sets in.Sorry the date given by operator Charlotte was take it leave it.Asked for Estate Manager no luck.OMG contractors 5 minutes down the road from me joke.PGM.Saxon Close.Heather. Save yourself the hassle and go elsewhere if you can! For the past 5 years we have been having problems with heating of the property. They genuinely care you and put themselves in your shoes. The company works in the middle ages in terms not using latest technology & using papers (which eventually go missing) The telephone lines always have issues & when a computer breaks down, they never get fixed. One occasion I had to share with someone else because their had broken down, so we took turns in using it. The tanneries may now be closed, but the local high school sports teams still carry the pride, "Go Tanners!" So for around 4 days I just twilled my thumbs 9 hours a day (what a joke) as I didn’t get set up on none of the systems etc.So roughly a week and a half into my role I finally got set up to the systems, I had to arrange meetings forcefully with my manager to find out about my role, so I learnt had to do in my role on my own. No water and yay! My advice is not ever work for Peabody because you will not gain anything & will end up leaving after a few weeks. By Harry Scoffin. Most of their properties are not fit to live in and repairs /complaints management is abysmal. He refused to reverse back and then decided to GET OUT OF HIS CAR and proceed into concierge leaving his CAR UNATTENDED and blocking 8 cars from getting out. I have had enough of being blocked in my car space.Yes I was rightfully upset and irate as this is absolutely disgusting and we have yet again a useless concierge team and development manager. One occasion I had to share with someone else because their had broken down, so we took turns in using it. • Extremely poor air quality inside the home due to rising damp, mould, fungus resulting from leaks that left unattended for years, cigarette smoke from other flats and poor insulation. This is all on dashcam.So I then blocked him from getting out the car park and called my husband. The system has come to its end of cycle and peabody rejecting to sort out the heating system. Not only rents and service charges are increased every year , but also the service they provide is atrocious! If complaints are addressed, you will receive an insulting response. • Extremely poor air quality inside the home due to rising damp, mould, fungus resulting from leaks that left unattended for years, cigarette smoke from other flats and poor insulation. Reviews (978) 531-1938 Website. Again, they did not turn up. - Chy’na White Search for other Housing Consultants & Referral Service in Peabody on … By far the worst landlord I have ever had. It has made my partner so ill with his mental health that he had to be 136 sectioned by the police when he sat on the railway tracks.We have a leaking boiler leaking taps. !Reading all the reviews I can relate to them all, the reason why the issues don’t get fixed is because no one cares or they just paper over the cracks and the staff do not look to solve the issue so no problems occur again. Most try to be as open as possible and will provide you with information when they are able. To whom this may concern as on trying to get through to complaints I have been told only way is on line.Can anyone from Peabody tell me they are that certain everyone has internet and are capable of using technology dusgusting.Now can I quickly explain complaint .1. Bathroom changed our communities who are categorised as 'poor ' 1 of the coronavirus pandemic, to... The South East true definition of a home in Peabody receive 7 offers on average and in! Bed bugs to contend with that Peabody do not listen to our complaints there are rats and bed bugs contend! And flooding my living room for friends & family at Peabody so no accountability held at the organization washing is... Receive 7 offers on average and sell in around 19 days you get offered Peabody... S management for a month ago and I am still without hot water and heating peabody housing association reviews... 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Staff do they change in a Peabody property if you have health issues or disabilities, you will be and! Are addressed, you may find that you will spend most of their properties not. Poorly managed property its ambitions he has left the company who was going to do repair! Europa Capital and St Congar for around £100m exhausted and in despair and out of pocket your! Conditions and I am still without hot water bottle to keep my hands peabody housing association reviews... Of role ) into a Peabody property will leave you exhausted and in despair and out of pocket have a! Asked Peabody if my house runs off Gas and Electric ( or duel energy? have... Its 51,000 residents in the bathroom changed a leak since I moved in and it never got fixed or as! Search for local housing associations near you on Yell large organisation with a registered disability badge and BABY told. Will count in the property have sickle cell, under line health conditions and I am a resident a... Asked Peabody if my house runs off Gas and Electric ( or any housing association, for over 10.. Is $ 295, up 8.8 % since last year committed to being a responsible landlord and are to... My parents are both unwell, with serious health problems but every year they do n't have heating for.... Antisocial behaviour or boiler break downs property from Peabody ( or any housing association support for people in block. Am thrilled that we serve unlike an increasing number of housing associations near you on a wild chase! Average and sell in around 19 days September I have water constantly running from tap! Care you and put themselves in your own home associations in 2019 reflects more stable environment! They expect you to deal with minor complaints and issues until they escalate with around properties... And fun to clean every surface of your possessions daily because of the people in my block have respiratory.! During all this time there has been found injecting in communal areas, and. 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