INTRODUCTION • Pantaloon Retail (India) Limited, is a large Indian retailer, part of the Future Group, and operates in multiple retail … A List of Ethical Issues for Human Resource Management. Forms & Documents: Employers must maintain certain records to comply with federal, state, and local laws and to help administer HR policies … Its contribution in augmenting the economic growth can certainly not be ignored. Diversity in the workforce ensures a comprehensive and an integrated organisational approach in any situation. The person responsible for scheduling, either the HR manager or store manager, must anticipate traffic to schedule enough people for sales and peak shopping hours. Celebration of b'day (with cake) u can do it at last day of … With time, even these HR practices have not remained untouched by the wave of innovation and evolution. Basic Retail Store Policies Examples The basic rules of store operation should be simple to spell out, but it's still worthwhile getting them down on paper. Having a comprehensive employee handbook is a must for any company. Let’s take a look at couple of best practices which have had a significant impact on the retail sector and have shaped the present industry outlook as well as defined the growth projections for the sector: Competency Mapping A store's workforce demographics create a diversified group that HR must mold into a cohesive team to ensure rewarding shopping experiences for customers. Retail stores need employees on the floor from open to close. Attendance and Punctuality Attendance and punctuality are essential. Career progression discussions, mentor allocation, internal movement provision etc. Company shirts are to be laundered by employee and kept neat in appearance. Aanchal, if company have corporate structure, then policies will be decided by them.... but on store level u can do some program for emp. This could mean anything from taking local customs and religions into account, to training methods. Some retailers have the luxury of a loss-prevention department to assist HR; in stores without such a department, HR must have a protocol in place for legal considerations. are also dealt with the help of these best practices. Store that offer employee discounts have an added administrative responsibility. Indian Retailer is India's largest news, information and market intelligence provider in the retail sector. Whether your retail website asks users to enter their email addresses or phone numbers 2. All rights reserved. Training and Development Indian Retailer exclusively covers retail business news...Read More. The recruitment-hiring-onboarding process becomes a way of life for HR-entrusted managers in retail thanks to the industry's high turnover. While organised retail setup is steadily expanding its reach, the corresponding surge in the demand for talent has underscored the need for effective HR practices. By anticipating problems before you open your doors, you can strategize how you'll … As a result, each store … Not implementing any one of these policies could open your company up to various liabilities and risks. Several HR programs and policies are developed to ensure a constant identification and nurturing of a diverse workforce. Though it is challenging enough to find the right people with the desired skill set, however, more challenge lies in retaining a competent workforce. 2. How to Market your E-commerce Brand in a Post-Pandemic World? Balancing Hiring and Training. The best time to establish policies and procedures for your retail store is during the planning stages. Bad loans. Regards Koshy 25th … HR leaders in the sector say this gives you the necessary focus and commercial outlook to thrive in an industry that is … Retail has always been a significant and one of the most dynamic sectors in our industrial setup. Sales associates who punch in a few minutes early for meal breaks could bloat payroll cost over time, while not tracking vacation and personal days taken could lead to overpayment. Handling related terminations falls on HR's shoulders. Appreciate all the help. The site is read by a world-wide audience and employment laws and regulations … Request you to give positive feedback. Safety & Security Policies – “Each year, American retailers suffer billions of dollars in crime losses,” … Part I gives an overview of the India retail industry. Moving beyond the regular tasks of managing only the hiring and exit policies, they are now more about innovative prospect profiling, competency mapping, targeted hiring, ingenious methodologies for employee retention, productivity enhancing mechanisms, attrition reduction, industry trend analysis etc. Rising consumerism, expanding customer base and an unceasing yearning for further growth, retail is often even termed as one of the ‘most promising' industry sectors. Calling in extra help as needed for recovery, deliveries and display changes puts pressure on the payroll budget. Insist on cross-training all employees. However, one shoul… Talent Retention While there is no denial that organised retail sector is one of the front runners in shaping the economy of any demography, it is crucial to realise the importance of the building blocks which have gone into shaping the present-day organised retail sector. 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It becomes very important to make them realise that they are the brand ambassadors in ways more than one. Call-offs and no-shows also affect the staffing schedule and customer service. You’ll most likely need to have a Privacy Policy agreement if your business collects any personal information from shoppers: 1. An effective and scientific talent assessing practice wherein a person’s skills, aptitude, strengths and weaknesses etc. Human resources professionals have a unique challenge when working in the retail sector. The need for workers creates a need for human resources to recruit, hire, train, schedule and pay them. Minimizing floor coverage during off-peak times, or when local events monopolize customer attention, has equal importance. Not all need to accept others view. Objectives of the study To study the current status of Indian retail … For example, HR planning takes place at the top management level of the corporate human resources department. The conclusion and suggestions are given in part IV. Employees of both stores should wear closed-toed shoes. Walmart begins by taking a stratified approach to the programs and solutions it applies when planning out its HR strategy. In pics: Jim Beam's stylish store at Delhi's IGI Airport during Bachelor Pad promotion, Top Trends in Retail Sector to Lookout for in 2021, Best marketing strategies for FMCG products in India from the leading brands, The Future of Omnichannel Retailing in India, Indian Businesses Aim to Tap Consumers Directly in 2021, Beauty Redefined: The Keys to Post-COVID Growth, Up your Comfy Tracksuit Style Statement in 2021. Additionally, the gradual, yet steady transformation of a major part of this sector into an organised setup has revamped the industrial outlook for retail in entirety. Payroll represents a sizable portion of any retailer's operating budget and demands attention to detail. Apart from these, there are several more HR functions which play an extremely crucial role in defining the present-day organised retail … Diversity reflects innovation, especially in the retail employee base. Is There Job Satisfaction or Gender Diversity in Southeast Asia's E-commerce Industry? Finding reliable, customer-oriented people who accept flexible working hours tests HR tenacity; training and mentoring them consumes time. High attrition rate in retail is accredited as a recognized, but inept practice. Retail is characterised by enormous flux in terms of workforce, especially at the ground-level. Some businesses also have drug testing policies. Hence, their proper training and overall grooming becomes of supreme importance. Small or large, retailers deal with common challenges that lead them to consider human resources expertise a worthwhile investment. 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